At Your Table Pty Ltd. a company registered in Australia with business number ABN: 31 153 215 822 whose registered address is at 296 Lower Plateau Road, Bilgola Plateau, NSW 2107 (hereinafter, “At Your Table”, “We” or “Us”) takes your privacy very seriously.
We want to assure you that your information and data is safe with Us. We employ highest standard of physical and electronic measures to protect the safety, security and secrecy of your personal information. We are committed to safeguarding the privacy of the persons that use the website www.atyourtable.com.au (hereinafter, the “Website”) and At Your Table service (hereinafter, the “Service”) through the Website, in accordance with the Terms of Service.
We DO NOT sell your information to anyone whatsoever.
What information do We collect and hold about you?
In order to provide you with the Service, upon booking the Chef Services, you will be asked to provide your first and last name, email address, telephone number, event address, home region and city/ location along with some additional information such as the name of the Chef, the name of the menu, the date of the event (hereinafter, the “Event Date”), number of guests and any other specific requirements, such as dietary requirements.
In order to provide you with the Service We will also ask you for your credit/ debit card details in order to proceed the payment. Your payment details are not stored by Us.
If you are a Chef using the Service will ask you for your first and last name, email address, phone number, state, location, date of birth (optional), ABN, and bank account details to proceed your payments. We will also need to know some non-personal information, such as but not limited to the locations you are willing to serve, your Chef menus as well as menu requirements.
How do We collect your information?
We collect solicited information from you including your personal information when you:
(a) make a booking enquiry – via Our online form
(b) contact us – via Our online form
(c) subscribe to our eNewsletter – via Our online form
(d) provide feedback – via Our online form
You may, however, visit the Website anonymously.
What do We use your information for?
The information we collect from you may be used in one of the following ways:
1. to provide quotations for booking enquiries – your information helps us to more effectively respond to your enquiries and provide accurate quotes of cost and availability of chefs on particular dates; and
2. to improve customer service – your information helps us to more effectively respond to your customer service requests and support needs, in the case of feedback and reviews we also publish your feedback on our site as an accurate representation of our chefs and service to other prospective customers; and
3. to process transactions – your financial information relating specifically to processing a transaction is solely used for that purpose alone and is not recorded or saved on file; and
4. to send periodic emails – the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe (opt-out) from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures, such as but not limited to SSL (Secure Socket Layer) to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We do not send or store financial information such as credit card numbers electronically. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to third parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating the Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites and therefore recommend to read terms and policies thereon. Nonetheless, We seek to protect the integrity of our site and welcome any feedback about these sites.
Access to Your information and updating and correcting Your information
You may exercise your rights of access, request of correction, erasure and objection of your personal information or revoke your consent for receipt of commercial communications by sending an email to firstname.lastname@example.org.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Us changes, for example if you change your email address, name, or payment details, or if you wish to cancel your account, please let Us know by sending an email to email@example.com. You may ask Us, or We may ask you, to correct information you or We think is inaccurate, and you may also ask us to remove information which is inaccurate.
We may also wish to provide you with information about special features of the Website or any other service or products We think may be of interest to You. If You would rather not receive this information, you can opt-out by clicking on the ‘unsubscribe link’ in any email we have sent you or contacting us by sending an email to firstname.lastname@example.org. If you agree to Us providing you with this type of information, you can always opt out at a later date.
We may also want to provide you with related information from third parties We think may be of interest to you. If you would rather not receive this information, you can opt out by clicking on the ‘unsubscribe link’ in any email we have sent you or contacting us by sending an email to email@example.com. If you agree to Us providing you with third party marketing information, You can always opt out at a later date.
We would like to promote Chefs via our blog and other off-site marketing; Chef bios and menus may be used to achieve the aim of such promotion. If You are registered as a Chef on the Website and would like to opt-out from such kind of promotional marketing, please contact firstname.lastname@example.org.
If you have any complaints about our handling of information or your privacy contact us by sending an email to email@example.com and we will address any of your concerns.
Sale of business
If At Your Table’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.